Did you know that the global chatbot market size is expected to escalate significantly in the coming years, with projections indicating a growth rate of over 24% between 2020 and …
ISO, the International Organisation of Standardisation, is a pivotal entity in the realm of global standards. Specialising in a variety of industries, such as manufacturing, healthcare, and accounting, ISO has …
South Africans are zipping through the digital age, tethered to their gadgets with an insatiable need for connectivity. As a business, you’re faced with a population that requires constant access …
Ever googled a business and wished you could instantly chat with them? We’ve all been there, trying to find specific information or support. What if, instead of waiting on hold …
According to the Radicati Group, over 128 billion business emails are sent and received every day! That’s right! In today’s buzzing, digital realm, staying connected is not a luxury; it’s …
Remember when ‘online marketing’ felt like just a tiny dot in the vast galaxy of marketing methods? Well, things have shifted. A recent study highlighted that over 90% of businesses …
Isn’t it fascinating how a little game-play can infuse excitement into the most mundane tasks? This very concept underpins the concept of gamification, a revolutionary strategy that’s sweeping across numerous …
Wake up, folks! It’s the era of the ‘always-on’ consumer. We’ve all been there, right? That frustrating moment when you need help with a product or service, but it’s 2 …
We live in a time where customers demand to be treated as individuals, or they walk away. Therefore, in this era of rapid digitalisation (and the prevalence of online shopping), …
Calling all business owners and digital enthusiasts! Are you ready to master the art of online communication and take your customer conversations to new heights? In today’s digital age, effective …
