With over 2 billion people using WhatsApp globally, it’s undoubtedly the most popular messaging app globally. But how can businesses effectively tap into this massive user base to connect with …
Your customer has a question about your product, wants to track their order, or needs help navigating your website. Traditionally, this might involve an email, a phone call, or navigating …
In the exciting world of Iron Man, Tony Stark relies on Jarvis, his AI assistant, to manage everything from his calendar to his cutting-edge suit, seamlessly blending technology into his …
According to the Radicati Group, over 128 billion business emails are sent and received every day! That’s right! In today’s buzzing, digital realm, staying connected is not a luxury; it’s …
We live in a time where customers demand to be treated as individuals, or they walk away. Therefore, in this era of rapid digitalisation (and the prevalence of online shopping), …
The world of e-commerce and customer experience (CX) is rapidly evolving, and one of the most exciting advancements is the emergence of conversational commerce. This new approach to customer interaction …
WhatsApp Business API is here, and it’s changing the way businesses communicate with their customers. It’s easy to use and easy to integrate into your existing system—all you need is …
In the present conversational era, your business needs to be able to optimise engagement with your customers. It also needs to provide more convenience and accessibility for them to interact …
WhatsApp is one of the fastest-growing communication platforms in the world. Those who use this form of communication are sending millions of messages daily. So, using the WhatsApp Business API …
Communicating effectively with our customers has become something of a challenge lately, don’t you agree? COVID did a real number on face-to-face communication for a start. Data breaches, conspiracy theories, …
